Digital Development

Unleashing the Power of Innovation: How the City of Sandy Springs is Transforming with Custom Software Tools

In Sandy Springs City Hall, a new era of innovation is taking shape. For the past few years, the City has been working on an initiative to develop our own software.

At the center of this initiative is the Sandy Springs Unified Platform, a custom developed decoupled content management system (CMS) that powers our websites and digital signage. Utilizing the Unified Platform as a central repository for public information, the City has developed several products that gather information from third party systems and automatically populate the platform. In 2023, we launched two search tools—Instant Search and Deep Search—designed to revolutionize the way people access public information in Sandy Springs.

Why did Sandy Springs begin this initiative and what are the benefits of a city developing its own tools?

Tailored Solutions for Unique Needs: One size rarely fits all, especially when it comes to city services. By the City developing its own software tools, we can create solutions tailored to the specific needs and demands of our community and staff. The new search tools are just one example of how we are working to efficiently connect residents and businesses with resources, events, and vital information.

Enhanced Efficiency and Cost Savings: Custom software tools allow us to streamline processes, boost efficiency, and reduce operational costs. By building our own tools, we have full control over how they work, ensuring that every interaction is as smooth and efficient as possible.

Empowering Residents: A city's software tools are the gateway to government services. Our search tools, for instance, empower residents by providing instant access to critical information. They are user-friendly, intuitive, and built to serve you better, putting the power of knowledge at your fingertips.

Security and Privacy: The City of Sandy Springs takes data and privacy seriously. By developing our own software tools, we can maintain the highest standards of security, ensuring that the information we maintain is only available to those who need it.

Flexibility and Adaptability: As Sandy Springs grows and changes, our software tools can grow with us. We have the flexibility to adapt and add new features, ensuring that our technology remains at the forefront of innovation.

Local Expertise and Talent: Sandy Springs is home to a wealth of talent and expertise. By harnessing the skills of our local community, we can build tools that reflect the unique spirit and needs of Sandy Springs.

The development of our own software tools is a testament to the City's commitment to progress and efficiency. By creating solutions that are custom-tailored to our community, we aim to enhance your experience when interacting with City services. Together, we're embracing the future, one line of code at a time. Welcome to the next era of innovation in Sandy Springs!