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Emergencies

To report emergencies, call 9-1-1.

Call Center

The City’s Call Center is available 24 hours a day, 7 days a week, 365 days a year at 770-730-5600.

Call Center staff can:

  • Answer questions
  • Create service requests and investigation tickets
  • Connect callers with City staff and departments

Online Chat

Residents can also connect digitally with the City’s 24/7 Call Center through the Sandy Springs Online Chat .

Online Requests

Sandy Springs Works is a web-based platform for submitting non-emergency requests and service reports.

The platform enables residents to:

  • Submit requests online
  • Report issues to the City
  • Track the status of submitted requests

Access the platform at Sandy Springs Works Online Portal .

Online Permitting Appointments

Schedule permitting appointments online through the Sandy Springs Online Scheduling Portal .

Emergency Notifications

Sandy Springs Alerts is the City’s emergency notification system powered by the Everbridge platform.

Residents can opt in to receive notifications related to:

  • Severe weather
  • Major power outages
  • Public safety incidents
  • Other emergency situations affecting Sandy Springs
City Springs Event

Rockin' the Runway 2026

Tuesday, June 9
The 14th Annual Rockin’ the Runway is a fashion show fundraiser benefiting The Drake House, empowering women and children experiencing homelessness. Along with the Fashion Show, there will be tasty bites from Sandy Springs’ best restaurants, a pop-up shop, and an auction.
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City Springs Event

Sesame Street Live: Elmo's Got the Moves

Saturday, June 20
Elmo and his Sesame Street friends sing and dance to your favorite songs like “Sunny Days,” "Elmo’s Got the Moves,” and “Letter of the Day.” Families will laugh, learn, and play together in a heartwarming celebration that you’ll treasure long after the final song.
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