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Emergencies

To report emergencies, call 9-1-1.

Call Center

The City’s Call Center is available 24 hours a day, 7 days a week, 365 days a year at 770-730-5600.

Call Center staff can:

  • Answer questions
  • Create service requests and investigation tickets
  • Connect callers with City staff and departments

Online Chat

Residents can also connect digitally with the City’s 24/7 Call Center through the Sandy Springs Online Chat .

Online Requests

Sandy Springs Works is a web-based platform for submitting non-emergency requests and service reports.

The platform enables residents to:

  • Submit requests online
  • Report issues to the City
  • Track the status of submitted requests

Access the platform at Sandy Springs Works Online Portal .

Online Permitting Appointments

Schedule permitting appointments online through the Sandy Springs Online Scheduling Portal .

Emergency Notifications

Sandy Springs Alerts is the City’s emergency notification system powered by the Everbridge platform.

Residents can opt in to receive notifications related to:

  • Severe weather
  • Major power outages
  • Public safety incidents
  • Other emergency situations affecting Sandy Springs
City Springs Event

Niladri Kumaar: The Space Between the Notes

Friday, October 30
Indian sitarist Niladri Kumaar has been described as a game changer, and a serious exponent of Indian Classical Music. One of the most compelling and innovative stars of India’s next generation of musicians, Kumaar was a frequent collaborator with the late Zakir Hussain.
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City Springs Event

Atlanta's Funniest Priests

Thursday, November 12
SOLD OUT - contact the Box Office to join the wait list. Back by popular demand! For one night only, six beloved Atlanta priests step out of the pulpit and onto the stage to showcase their original stand-up comedy routines. It's a night of laughter where collars meet comedy!
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