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Emergencies

To report emergencies, call 9-1-1.

Call Center

The City’s Call Center is available 24 hours a day, 7 days a week, 365 days a year at 770-730-5600.

Call Center staff can:

  • Answer questions
  • Create service requests and investigation tickets
  • Connect callers with City staff and departments

Online Chat

Residents can also connect digitally with the City’s 24/7 Call Center through the Sandy Springs Online Chat .

Online Requests

Sandy Springs Works is a web-based platform for submitting non-emergency requests and service reports.

The platform enables residents to:

  • Submit requests online
  • Report issues to the City
  • Track the status of submitted requests

Access the platform at Sandy Springs Works Online Portal .

Online Permitting Appointments

Schedule permitting appointments online through the Sandy Springs Online Scheduling Portal .

Emergency Notifications

Sandy Springs Alerts is the City’s emergency notification system powered by the Everbridge platform.

Residents can opt in to receive notifications related to:

  • Severe weather
  • Major power outages
  • Public safety incidents
  • Other emergency situations affecting Sandy Springs
City Springs Event

Whose Live Anyway?

Monday, November 16
WHOSE LIVE ANYWAY? is 90 minutes of hilarious improvised comedy and song, all based on audience suggestions. Cast members Ryan Stiles, Greg Proops, Jeff B. Davis, and Joel Murray will leave you gasping with the very witty scenes they invent before your eyes.
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City Springs Event

Joe Alterman's Toast & Jam Holiday Jazz Brunch

Sunday, December 13
Join us for a deliciously laid-back Sunday as we serve up sizzling jazz, fresh bites, and lively conversation. Each month celebrated pianist Joe Alterman brings his favorite musical guests for a one-of-a-kind jazz brunch, blending live performances with unscripted interviews.
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